Performance. Quality. Value.
At Maluna, we’re dedicated to delivering only the best products and the highest level of service. From our founder Scott Hoyt to the trained technicians on the factory floor, we stand by our product and want to achieve 100% customer satisfaction.
We want you to love your Maluna product as much as we love making them. If you’re not 100% satisfied with your Maluna.com purchase, you can return the item(s) and receive a full refund within 30 days. Sales of Maluna apparel are final. Maluna does not accept returns on items bought outside of Maluna.com.
For exchanges, please return your item(s) for a full refund and place a new order for the desired item(s). All goods must be unused/unworn and returned in the original packaging. You are responsible for shipping your items. Original and return shipping costs are non-refundable unless we made a mistake with your order.
Please contact Maluna customer service using the form below to authorize your return and receive your Return Authorization Number (RMA#). All returned items must be accompanied with a valid RMA# to receive a refund.
LIFETIME LIMITED WARRANTY
1-YEAR LIMITED WARRANTY
Any product(s) damaged in shipping (when ordered from Maluna directly) or defective product(s) must be returned directly to Maluna in either the original box or adequate cardboard packaging, freight prepaid.
Submit a warranty claim by completing our Warranty Request Form. All warranty returns must be processed through our online form and have a Return Authorization Number (RMA#).
Damaged products must be returned directly to Maluna, in the original box or adequate cardboard packaging, freight prepaid. A copy of the original sales receipt and the Return Authorization Number (RMA#) must be included with the product.